There’s been a bit of confusion concerning our discount, hold, and return policies. We totally get it as it can be a lot to take in. Between the featured newsletter wines, which are already discounted, and our standard volume discounts, there’s a lot to keep track of. Below is a quick guide that should help you understand how it all works.
Returns: All sales are final and wines may not be returned for a refund, credit, or exchange. If you get a flawed bottle (cork taint, faulty closure, etc), we will gladly exchange it for a bottle of equal or greater value. Items to be returned are subject to evaluation by our staff.
Since we cannot control how bottles are stored once they leave our possession, we will only accept bottles for exchange within 30 days of purchase.
Standard Volume Discounts: 10% off any mixed 6-11 bottles, 15% off any mixed 12-59 bottles, or 20% off any mixed 60+ bottles.
Newsletter/Feature Wines: These are almost always at least 20% off, but there are often volume requirements to get the discount. When we say “Solid 6-Pack” or “Solid Case,” it means you have to buy 6 or 12 of the same wine to get the deal price. And these discounted prices are “best prices,” meaning there is no additional volume discount.
Discount Requirements: To receive any sort of discount or volume discount, all of the wine has to be rung in on one transaction. We get charged credit card fees every time we process a transaction. Thus, wines purchased on different transactions cannot be combined to get the volume discount.
Hold Policy: We ask that all orders be paid for within 48 hours, and we request that you pick your wine up within a one week window. We’re a small store, we have to pay for all wines when they are delivered, and storage space is very limited. Don’t forget, we are now able to safely and securely store your credit card on file.
Owner/Operator at Table Wine